Privacy Policy

Last updated: 04/07/2025

At Indie Rose Cleaning Co. LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website,https://www.indierosecleaning.com/ , or use our cleaning services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. Please read it carefully to understand how we treat your personal information.

1. Information We Collect

We collect information in several ways to provide our services and improve your experience. The types of information we may collect include:

• Personal Information: When you book a service or contact us, we may collect personal details such as:
   

  • Name
     

  • Address
     

  • Email address
     

  • Phone number
     

  • Payment information (e.g., credit card details)
     

  • Any additional information you provide during the booking or inquiry process
     

• Non-Personal Information: We may collect non-identifiable information automatically as you interact with our website. This may include:
   

  • IP address
     

  • Browser type and version
     

  • Operating system
     

  • Pages visited on the website
     

  • Time and date of visit
     

  • Referring website URL
     

• Cookies: We use cookies to enhance your experience and gather analytics. A cookie is a small file placed o

• n your device that helps us track your usage of our website. You can disable cookies through your browser settings if you prefer not to allow them.
  2. How We Use Your Information

The personal information we collect is used for the following purposes:

• To Provide Services: We use your information to schedule and deliver the cleaning services you request, including booking appointments, sending reminders, and confirming payment.
   

• To Improve Services: Your feedback and usage data help us enhance our services, user experience, and website functionality.
   

• To Communicate with You: We may use your contact information to send you updates, promotions, or service reminders. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.
   

• To Process Payments: We use payment details to process payments for services provided. Payment information is securely handled through trusted third-party payment processors.
   

• To Prevent Fraud: We may use your information to detect and prevent fraudulent activity.
   

3. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your personal data with third-party vendors who assist us in operating our website, providing services, and processing payments. These service providers are obligated to protect your information and only use it for specific purposes related to our services.
   

• Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests by public authorities, including to meet national security or law enforcement requirements.
   

• Business Transfers: If we undergo a business transaction (e.g., a merger, acquisition, or sale), your personal information may be part of the transferred assets. We will notify you of any such changes.
   

4. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.